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2 Commits

Author SHA1 Message Date
Stuart Gathman 20fb6efab0 Release 0.7.2 2005-05-31 18:10:47 +00:00
Stuart Gathman 16dea6e187 Release 0.7.1 2005-05-31 18:09:06 +00:00
14 changed files with 781 additions and 165 deletions
+1
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@@ -20,3 +20,4 @@ include start.sh
include milter.rc include milter.rc
include milter.rc7 include milter.rc7
include milter.cfg include milter.cfg
include rhsbl.m4
+9 -8
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@@ -8,15 +8,12 @@ import milter
import thread import thread
from milter import ACCEPT,CONTINUE,REJECT,DISCARD,TEMPFAIL, \ from milter import ACCEPT,CONTINUE,REJECT,DISCARD,TEMPFAIL, \
set_flags, setdbg, \ set_flags, setdbg, setbacklog, settimeout, \
ADDHDRS, CHGBODY, ADDRCPT, DELRCPT, CHGHDRS, \ ADDHDRS, CHGBODY, ADDRCPT, DELRCPT, CHGHDRS, \
V1_ACTS, V2_ACTS, CURR_ACTS V1_ACTS, V2_ACTS, CURR_ACTS
try: try: from milter import QUARANTINE
from milter import QUARANTINE except: pass
except:
#print 'No QUARANTINE support'
pass
_seq_lock = thread.allocate_lock() _seq_lock = thread.allocate_lock()
_seq = 0 _seq = 0
@@ -100,8 +97,10 @@ class Milter:
def getsymval(self,sym): def getsymval(self,sym):
return self.__ctx.getsymval(sym) return self.__ctx.getsymval(sym)
def setreply(self,rcode,xcode,msg): # If sendmail does not support setmlreply, then only the
return self.__ctx.setreply(rcode,xcode,msg) # first msg line is used.
def setreply(self,rcode,xcode=None,msg=None,*ml):
return self.__ctx.setreply(rcode,xcode,msg,*ml)
# Milter methods which can only be called from eom callback. # Milter methods which can only be called from eom callback.
def addheader(self,field,value): def addheader(self,field,value):
@@ -119,6 +118,8 @@ class Milter:
def replacebody(self,body): def replacebody(self,body):
return self.__ctx.replacebody(body) return self.__ctx.replacebody(body)
# When quarantined, a message goes into the mailq as if to be delivered,
# but delivery is deferred until the message is unquarantined.
def quarantine(self,reason): def quarantine(self,reason):
return self.__ctx.quarantine(reason) return self.__ctx.quarantine(reason)
+13
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@@ -1,5 +1,18 @@
Here is a history of user visible changes to Python milter. Here is a history of user visible changes to Python milter.
0.7.2 Return unknown for invalid ip address in mechanism
Recognize dynamic PTR names, and don't count them as authentication.
Three strikes and yer out rule.
Block softfail by default when no PTR or HELO
Return unknown for null mechanism
Return unknown for invalid ip address in mechanism
Try best guess on HELO also
Expand setreply for common errors
make rhsbl.m4 hack available for sendmail.mc
0.7.1 Handle modifying mislabeled multipart messages without an exception
Support setbacklog, setmlreply
Allow multi-recipient CBV
Return TEMPFAIL for SPF softfail
0.7.0 SPF check hello name 0.7.0 SPF check hello name
Move pythonsock to /var/run/milter Move pythonsock to /var/run/milter
Move milter.cfg to /etc/mail/pymilter.cfg Move milter.cfg to /etc/mail/pymilter.cfg
+26 -16
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@@ -1,21 +1,30 @@
Message not saved for following traceback: Checking in mime.py;
Traceback (most recent call last): /bms/cvs/milter/mime.py,v <-- mime.py
File "/usr/lib/python2.3/site-packages/Milter.py", line 188, in <lambda> new revision: 1.56; previous revision: 1.55
milter.set_eom_callback(lambda ctx: ctx.getpriv().eom()) done
File "bms.py", line 935, in eom Checking in spf.py;
msg.dump(out) /bms/cvs/milter/spf.py,v <-- spf.py
File "/usr/lib/python2.3/site-packages/mime.py", line 347, in dump new revision: 1.18; previous revision: 1.17
g.flatten(self,unixfrom=unixfrom) done
File "/var/tmp/python2.3-2.3.3-root/usr/lib/python2.3/email/Generator.py", line 102, in flatten Checking in testmime.py;
File "/var/tmp/python2.3-2.3.3-root/usr/lib/python2.3/email/Generator.py", line 130, in _write /bms/cvs/milter/testmime.py,v <-- testmime.py
File "/var/tmp/python2.3-2.3.3-root/usr/lib/python2.3/email/Generator.py", line 156, in _dispatch new revision: 1.19; previous revision: 1.18
File "/var/tmp/python2.3-2.3.3-root/usr/lib/python2.3/email/Generator.py", line 199, in _handle_text
TypeError: string payload expected: <type 'list'> Auto whitelist based on outgoing email - perhaps with magic subject
------------ or recipient prefix.
spf.py has no recursion bound on CNAME lookup
Can't output messages with malformed rfc822 attachments.
Use python exceptions in SPF to cleanly handle unknown and error results.
Example malformed SPF:
onvunvuvvx.usafisnews.org text "v=spf1 mx ptr ip4:207.44.199.970 -all"
Move milter,Milter,mime,spf modules to pymilter
milter package will have bms.py application
Support SMTP AUTH and disable SPF checks when connection is authorized. Support SMTP AUTH and disable SPF checks when connection is authorized.
Web admin interface Web admin interface
RHSBL
Check valid domains allowed by internal senders to detect PCs infected Check valid domains allowed by internal senders to detect PCs infected
with spam trojans. with spam trojans.
Do CBV (callback verification) for mail with no published SPF record. Do CBV (callback verification) for mail with no published SPF record.
@@ -63,3 +72,4 @@ Wrap smfi_setbacklog(int) - but it is only available in sendmail >= 8.12.3,
Need a test module to feed sample messages to a milter though a live Need a test module to feed sample messages to a milter though a live
sendmail and SMTP. The mockup currently used is probably not very accurate, sendmail and SMTP. The mockup currently used is probably not very accurate,
and doesn't test the threading code. and doesn't test the threading code.
+146 -22
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@@ -1,6 +1,41 @@
#!/usr/bin/env python #!/usr/bin/env python
# A simple milter. # A simple milter.
# $Log$ # $Log$
# Revision 1.126 2004/11/24 14:39:38 stuart
# Also accept softfail if valid PTR or HELO.
#
# Revision 1.125 2004/11/19 16:40:14 stuart
# Block softfail except for listed domains.
#
# Revision 1.124 2004/11/19 06:18:04 stuart
# block softfail for configured domains only
#
# Revision 1.123 2004/11/18 20:36:49 stuart
# Recognize more dynamic hosts. Ignore dynamic PTR for best_guess.
#
# Revision 1.122 2004/11/18 17:16:10 stuart
# Recognize more dynamic ips.
#
# Revision 1.121 2004/11/09 22:37:48 stuart
# Don't accept helo names which are dynamic IP addresses.
#
# Revision 1.120 2004/11/09 20:33:50 stuart
# Recognize more dynamic PTR variations.
#
# Revision 1.118 2004/08/30 21:19:50 stuart
# Try best guess for HELO, expand setreply for common errors
#
# Revision 1.117 2004/08/23 02:27:53 stuart
# Allow multi rcpt CBV. Add some multiline replies.
#
# Revision 1.116 2004/08/20 22:27:52 stuart
# Generate TEMPFAIL for SPF softfail.
#
# Revision 1.115 2004/08/19 20:55:49 stuart
# Always show reversed SRS path.
# Check if encodings are an ASCII superset. Some messages were encoded as
# BIG5 and getting rejected even though chars were all in ascii subset.
#
# Revision 1.114 2004/07/27 00:40:12 stuart # Revision 1.114 2004/07/27 00:40:12 stuart
# Make reject on no PTR optional. # Make reject on no PTR optional.
# #
@@ -281,6 +316,7 @@ srs = None
srs_reject_spoofed = False srs_reject_spoofed = False
srs_fwdomain = None srs_fwdomain = None
spf_reject_neutral = () spf_reject_neutral = ()
spf_accept_softfail = ()
spf_best_guess = False spf_best_guess = False
spf_reject_noptr = False spf_reject_noptr = False
timeout = 600 timeout = 600
@@ -390,6 +426,7 @@ def read_config(list):
global dspam_dict, dspam_users, dspam_userdir, dspam_exempt global dspam_dict, dspam_users, dspam_userdir, dspam_exempt
global dspam_screener,dspam_whitelist,dspam_reject,dspam_sizelimit global dspam_screener,dspam_whitelist,dspam_reject,dspam_sizelimit
global spf_reject_neutral,spf_best_guess,SRS,spf_reject_noptr global spf_reject_neutral,spf_best_guess,SRS,spf_reject_noptr
global spf_accept_softfail
dspam_dict = cp.getdefault('dspam','dspam_dict') dspam_dict = cp.getdefault('dspam','dspam_dict')
dspam_exempt = cp.getaddrset('dspam','dspam_exempt') dspam_exempt = cp.getaddrset('dspam','dspam_exempt')
dspam_whitelist = cp.getaddrset('dspam','dspam_whitelist') dspam_whitelist = cp.getaddrset('dspam','dspam_whitelist')
@@ -403,6 +440,7 @@ def read_config(list):
if spf: if spf:
spf.DELEGATE = cp.getdefault('spf','delegate') spf.DELEGATE = cp.getdefault('spf','delegate')
spf_reject_neutral = cp.getlist('spf','reject_neutral') spf_reject_neutral = cp.getlist('spf','reject_neutral')
spf_accept_softfail = cp.getlist('spf','accept_softfail')
spf_best_guess = cp.getboolean('spf','best_guess') spf_best_guess = cp.getboolean('spf','best_guess')
spf_reject_noptr = cp.getboolean('spf','reject_noptr') spf_reject_noptr = cp.getboolean('spf','reject_noptr')
srs_config = cp.getdefault('srs','config') srs_config = cp.getdefault('srs','config')
@@ -435,7 +473,10 @@ def parse_header(val):
u = [] u = []
for s,enc in h: for s,enc in h:
if enc: if enc:
try:
u.append(unicode(s,enc)) u.append(unicode(s,enc))
except LookupError:
u.append(unicode(s))
else: else:
u.append(unicode(s)) u.append(unicode(s))
u = ''.join(u) u = ''.join(u)
@@ -443,13 +484,51 @@ def parse_header(val):
try: try:
return u.encode(enc) return u.encode(enc)
except UnicodeError: continue except UnicodeError: continue
except UnicodeDecodeError: except UnicodeDecodeError: pass
return val except LookupError: pass
except LookupError:
return val return val
ip3 = re.compile('([0-9]{1,3})[.-]([0-9]{1,3})[.-]([0-9]{1,3})')
rehmac = re.compile('h[0-9a-f]{12}[.]|pcp[0-9]{6,10}pcs[.]|no-reverse')
def dynip(host,addr):
"""Return True if hostname is for a dynamic ip.
Examples:
>>> is_dynip('post3.fabulousdealz.com','69.60.99.112')
False
>>> is_dynip('adsl-69-208-201-177.dsl.emhril.ameritech.net','69.208.201.177')
True
"""
if host.startswith('[') and host.endswith(']'):
return True
if addr:
if host.find(addr) >= 0: return True
a = addr.split('.')
m = ip3.search(host)
if m:
g = list(m.groups())
if g == a[1:] or g == a[:3]: return True
g.reverse()
if g == a[1:] or g == a[:3]: return True
if rehmac.search(host): return True
if host.find("-%s." % '-'.join(a[2:])) >= 0: return True
if host.find("w%s." % '-'.join(a[:2])) >= 0: return True
if host.find(''.join(a[:3])) >= 0: return True
if host.find(''.join(a[1:])) >= 0: return True
x = "%02x%02x%02x%02x" % tuple(map(int,a))
if host.lower().find(x) >= 0: return True
z = [n.zfill(3) for n in a]
if host.find('-'.join(z)) >= 0: return True
if host.find("-%s." % '-'.join(z[2:])) >= 0: return True
if host.find("%s." % ''.join(z[2:])) >= 0: return True
if host.find(''.join(z)) >= 0: return True
return False
class bmsMilter(Milter.Milter): class bmsMilter(Milter.Milter):
"Milter to replace attachments poisonous to Windows with a WARNING message." """Milter to replace attachments poisonous to Windows with a WARNING message,
check SPF, and other anti-forgery features, and implement wiretapping
and smart alias redirection."""
def log(self,*msg): def log(self,*msg):
print "%s [%d]" % (time.strftime('%Y%b%d %H:%M:%S'),self.id), print "%s [%d]" % (time.strftime('%Y%b%d %H:%M:%S'),self.id),
@@ -485,7 +564,6 @@ class bmsMilter(Milter.Milter):
self.log('%s: %s' % (name,val)) self.log('%s: %s' % (name,val))
def connect(self,hostname,unused,hostaddr): def connect(self,hostname,unused,hostaddr):
self.missing_ptr = hostname.startswith('[') and hostname.endswith(']')
self.internal_connection = False self.internal_connection = False
self.trusted_relay = False self.trusted_relay = False
self.receiver = self.getsymval('j') self.receiver = self.getsymval('j')
@@ -502,6 +580,7 @@ class bmsMilter(Milter.Milter):
self.connectip = ipaddr self.connectip = ipaddr
else: else:
self.connectip = None self.connectip = None
self.missing_ptr = dynip(hostname,self.connectip)
for pat in internal_connect: for pat in internal_connect:
if fnmatchcase(hostname,pat): if fnmatchcase(hostname,pat):
self.internal_connection = True self.internal_connection = True
@@ -587,38 +666,78 @@ class bmsMilter(Milter.Milter):
q.set_default_explanation('SPF fail: see http://spf.pobox.com/why.html') q.set_default_explanation('SPF fail: see http://spf.pobox.com/why.html')
res,code,txt = q.check() res,code,txt = q.check()
receiver = self.receiver receiver = self.receiver
if res == 'none': if res in ('none', 'softfail'):
if self.mailfrom != '<>': if self.mailfrom != '<>':
# check hello name via spf # check hello name via spf
hres,hcode,htxt = spf.check(self.connectip,'',self.hello_name) h = spf.query(self.connectip,'',self.hello_name)
hres,hcode,htxt = h.check()
if hres in ('deny','fail','neutral','softfail'): if hres in ('deny','fail','neutral','softfail'):
self.log('REJECT: hello SPF: %s %i %s' % (hres,hcode,htxt)) self.log('REJECT: hello SPF: %s 550 %s' % (hres,htxt))
self.setreply('550','5.7.1',htxt) self.setreply('550','5.7.1',htxt,
"The hostname given in your MTA's HELO response is not listed",
"as a legitimate MTA in the SPF records for your domain. If you",
"get this bounce, the message was not in fact a forgery, and you",
"should IMMEDIATELY notify your email administrator of the problem."
)
return Milter.REJECT return Milter.REJECT
if spf_best_guess: if hres == 'none' and spf_best_guess \
and not dynip(self.hello_name,self.connectip):
hres,hcode,htxt = h.best_guess()
else: hres = res
if spf_best_guess and res == 'none':
#self.log('SPF: no record published, guessing') #self.log('SPF: no record published, guessing')
q.set_default_explanation( q.set_default_explanation(
'SPF guess: see http://spf.pobox.com/why.html') 'SPF guess: see http://spf.pobox.com/why.html')
# best_guess should not result in fail # best_guess should not result in fail
if self.missing_ptr:
# ignore dynamic PTR for best guess
res,code,txt = q.best_guess('v=spf1 a/24 mx/24')
else:
res,code,txt = q.best_guess() res,code,txt = q.best_guess()
receiver += ': guessing' receiver += ': guessing'
if self.missing_ptr and res in ('neutral', 'none') and spf_reject_noptr: if self.missing_ptr and res in ('neutral', 'none') \
self.log('REJECT: no PTR or SPF') and spf_reject_noptr and hres != 'pass':
self.log('REJECT: no PTR, HELO or SPF')
self.setreply('550','5.7.1', self.setreply('550','5.7.1',
'You must have a reverse lookup or publish SPF: http://spf.pobox.com' 'You must have a reverse lookup or publish SPF: http://spf.pobox.com',
'Contact your mail administrator IMMEDIATELY! Your mail server is',
'severely misconfigured. It has no PTR record (dynamic PTR records',
"that contain your IP don't count), an invalid HELO, and no SPF record."
) )
return Milter.REJECT return Milter.REJECT
if res in ('deny', 'fail'): if res in ('deny', 'fail'):
self.log('REJECT: SPF %s %i %s' % (res,code,txt)) self.log('REJECT: SPF %s %i %s' % (res,code,txt))
self.setreply(str(code),'5.7.1',txt) self.setreply(str(code),'5.7.1',txt)
return Milter.REJECT return Milter.REJECT
if res == 'softfail' and not q.o in spf_accept_softfail:
if self.missing_ptr and spf_reject_noptr and hres != 'pass':
self.log('TEMPFAIL: SPF %s 450 %s' % (res,txt))
self.setreply('450','4.3.0',
'SPF softfail: will keep trying until your SPF record is fixed.',
'If you get this Delivery Status Notice, your email was probably',
'legitimate. Your administrator has published SPF records in a',
'testing mode. The SPF record reported your email as a forgery,',
'which is a mistake if you are reading this. Please notify your',
'administrator of the problem immediately.'
)
return Milter.TEMPFAIL
if res == 'neutral' and q.o in spf_reject_neutral: if res == 'neutral' and q.o in spf_reject_neutral:
self.log('REJECT: SPF neutral for',q.s) self.log('REJECT: SPF neutral for',q.s)
self.setreply('550','5.7.1', self.setreply('550','5.7.1',
'mail from %s must pass SPF: http://spf.pobox.com/why.html' % q.o 'mail from %s must pass SPF: http://spf.pobox.com/why.html' % q.o,
'The %s domain is one that spammers love to forge. Due to' % q.o,
'the volume of forged mail, we can only accept mail that',
'the SPF record for %s explicitly designates as legitimate.' % q.o,
'Sending your email through the recommended outgoing SMTP',
'servers for %s should accomplish this.' % q.o
) )
return Milter.REJECT return Milter.REJECT
if res == 'error': if res == 'error':
if code >= 500:
self.log('REJECT: SPF %s %i %s' % (res,code,txt))
self.setreply(str(code),'5.7.1',txt)
return Milter.REJECT
self.log('TEMPFAIL: SPF %s %i %s' % (res,code,txt))
self.setreply(str(code),'4.3.0',txt) self.setreply(str(code),'4.3.0',txt)
return Milter.TEMPFAIL return Milter.TEMPFAIL
self.add_header('Received-SPF',q.get_header(res,receiver)) self.add_header('Received-SPF',q.get_header(res,receiver))
@@ -639,17 +758,15 @@ class bmsMilter(Milter.Milter):
if self.mailfrom == '<>' or self.canon_from.startswith('postmaster@') \ if self.mailfrom == '<>' or self.canon_from.startswith('postmaster@') \
or self.canon_from.startswith('mailer-daemon@'): or self.canon_from.startswith('mailer-daemon@'):
if self.recipients: if self.recipients:
self.log('REJECT: Multiple bounce recipients') self.data_allowed = False
self.setreply('550','5.7.1','Multiple bounce recipients') if srs and domain == srs_fwdomain:
return Milter.REJECT
if srs and not (self.internal_connection or self.trusted_relay) \
and domain == srs_fwdomain:
oldaddr = '@'.join(parse_addr(to)) oldaddr = '@'.join(parse_addr(to))
try: try:
newaddr = srs.reverse(oldaddr) newaddr = srs.reverse(oldaddr)
# Currently, a sendmail map reverses SRS. We just log it here. # Currently, a sendmail map reverses SRS. We just log it here.
self.log("srs rcpt:",newaddr) self.log("srs rcpt:",newaddr)
except: except:
if not (self.internal_connection or self.trusted_relay):
if srsre.match(oldaddr): if srsre.match(oldaddr):
self.log("REJECT: srs spoofed:",oldaddr) self.log("REJECT: srs spoofed:",oldaddr)
self.setreply('550','5.7.1','Invalid SRS signature') self.setreply('550','5.7.1','Invalid SRS signature')
@@ -748,8 +865,12 @@ class bmsMilter(Milter.Milter):
def header(self,name,hval): def header(self,name,hval):
if not self.data_allowed: if not self.data_allowed:
if len(self.recipients) > 1:
self.log('REJECT: Multiple bounce recipients')
self.setreply('550','5.7.1','Multiple bounce recipients')
else:
self.log('REJECT: bounce with no SRS encoding') self.log('REJECT: bounce with no SRS encoding')
self.setreply('550','5.7.1',"I did not send you this message.") self.setreply('550','5.7.1',"I did not send you that message.")
return Milter.REJECT return Milter.REJECT
lname = name.lower() lname = name.lower()
# decode near ascii text to unobfuscate # decode near ascii text to unobfuscate
@@ -757,8 +878,8 @@ class bmsMilter(Milter.Milter):
if not self.internal_connection: if not self.internal_connection:
# even if we wanted the Taiwanese spam, we can't read Chinese # even if we wanted the Taiwanese spam, we can't read Chinese
if block_chinese and lname == 'subject': if block_chinese and lname == 'subject':
if hval.startswith('=?big5') or hval.startswith('=?ISO-2022-JP'): if val.startswith('=?big5') or val.startswith('=?ISO-2022-JP'):
self.log('REJECT: %s: %s' % (name,hval)) self.log('REJECT: %s: %s' % (name,val))
self.setreply('550','5.7.1',"We don't understand chinese") self.setreply('550','5.7.1',"We don't understand chinese")
return Milter.REJECT return Milter.REJECT
rc = self.check_header(name,val) rc = self.check_header(name,val)
@@ -947,6 +1068,9 @@ class bmsMilter(Milter.Milter):
self.tempname = None self.tempname = None
if exc_type == email.Errors.BoundaryError: if exc_type == email.Errors.BoundaryError:
self.log("MALFORMED: %s" % fname) # log filename self.log("MALFORMED: %s" % fname) # log filename
if self.internal_connection:
# accept anyway for now
return Milter.ACCEPT
self.setreply('554','5.7.7', self.setreply('554','5.7.7',
'Boundary error in your message, are you a spammer?') 'Boundary error in your message, are you a spammer?')
return Milter.REJECT return Milter.REJECT
+39 -19
View File
@@ -1,52 +1,67 @@
# features intended to filter or block incoming mail # features intended to filter or block incoming mail
[milter] [milter]
# the socket used to communicate with sendmail. Must match sendmail.cf
;socket=/var/run/milter/pythonsock ;socket=/var/run/milter/pythonsock
# where to save original copies of defanged and failed messages
tempdir = /var/log/milter/save tempdir = /var/log/milter/save
# how long to wait for a response from sendmail before giving up
;timeout=600 ;timeout=600
# do virus scanning on attached messages also
scan_rfc822 = 1 scan_rfc822 = 1
# can be CPU intensive # Comment out scripts in HTML attachments. Can be CPU intensive.
scan_html = 0 scan_html = 0
# reject asian fonts because we can't read them # reject messages with asian fonts because we can't read them
block_chinese = 1 block_chinese = 1
# users who hate forwarded mail # list users who hate forwarded mail
;block_forward = egghead@mycorp.com, busybee@mycorp.com ;block_forward = egghead@mycorp.com, busybee@mycorp.com
log_headers = 0 log_headers = 0
# Reject mail for domains mentioned unless user is mentioned here also # Reject mail for domains mentioned unless user is mentioned here also
;check_user = joe@mycorp.com, mary@mycorp.com, file:bigcorp.com ;check_user = joe@mycorp.com, mary@mycorp.com, file:bigcorp.com
# porn words are case insensitive # reject mail with these case insensitive strings in the subject
porn_words = penis, breast, pussy, horse cock, porn, xenical, diet pill, d1ck, porn_words = penis, breast, pussy, horse cock, porn, xenical, diet pill, d1ck,
vi*gra, vi-a-gra, viag, tits, p0rn, hunza, horny, sexy, c0ck, vi*gra, vi-a-gra, viag, tits, p0rn, hunza, horny, sexy, c0ck, xanaax,
p-e-n-i-s, hydrocodone, vicodin, xanax, vicod1n, x@nax, diazepam, p-e-n-i-s, hydrocodone, vicodin, xanax, vicod1n, x@nax, diazepam,
v1@gra, xan@x, cialis, ci@lis, frëe, xãnax, valíum, vãlium, via-gra, v1@gra, xan@x, cialis, ci@lis, frëe, xãnax, valíum, vãlium, via-gra,
x@n3x, vicod3n, penís, c0d1n, phentermine, en1arge, dip1oma, v1codin x@n3x, vicod3n, penís, c0d1n, phentermine, en1arge, dip1oma, v1codin,
# spam words are case sensitive valium, rolex
# reject mail with these case sensitive strings in the subject
spam_words = $$$, !!!, XXX, FREE, HGH spam_words = $$$, !!!, XXX, FREE, HGH
# connection ips and hostnames are matched against this glob style list # connection ips and hostnames are matched against this glob style list
# to recognize internal senders # to recognize internal senders
;internal_connect = 192.168.*.* ;internal_connect = 192.168.*.*
# mail that is not an internal_connect and claims to be from an # mail that is not an internal_connect and claims to be from an
# internal domain is rejected. # internal domain is rejected. You should enable SPF instead if you can.
# SPF is much more comprehensive and flexible.
;internal_domains = mycorp.com ;internal_domains = mycorp.com
# connections from a trusted relay can trust the first Received header # connections from a trusted relay can trust the first Received header
# SPF checks are bypassed for internal connections and trusted relays.
;trusted_relay = 1.2.3.4, 66.12.34.56 ;trusted_relay = 1.2.3.4, 66.12.34.56
# reject external senders with hello names no legit external sender would use # reject external senders with hello names no legit external sender would use
# SPF will do this also, but listing your own domain and mailserver here
# will save some DNS lookups when rejecting certain viruses.
;hello_blacklist = mycorp.com, 66.12.34.56 ;hello_blacklist = mycorp.com, 66.12.34.56
# See http://bmsi.com/python/pysrs.html for details
[srs] [srs]
config=/etc/mail/pysrs.cfg config=/etc/mail/pysrs.cfg
# SRS options can be set here also, but must match the sendmail plugin
;secret="shhhh!" ;secret="shhhh!"
;maxage=21 ;maxage=21
;hashlength=4 ;hashlength=4
;database=/var/log/milter/srsdata ;database=/var/log/milter/srsdata
;fwdomain = mydomain.com ;fwdomain = mydomain.com
# turn this on after a grace period # turn this on after a grace period to reject spoofed DSNs
reject_spoofed = 0 reject_spoofed = 0
# See http://spf.pobox.com for more info on SPF.
[spf] [spf]
# namespace where SPF records can be supplied for domains without one # namespace where SPF records can be supplied for domains without one
# records are search for under _spf.domain.com # records are searched for under _spf.domain.com
;delegate = domain.com ;delegate = domain.com
# domains where a neutral SPF result should cause mail to be rejected # domains where a neutral SPF result should cause mail to be rejected
;reject_neutral = aol.com ;reject_neutral = aol.com
@@ -54,12 +69,14 @@ reject_spoofed = 0
;best_guess = 0 ;best_guess = 0
# reject senders that have neither PTR nor SPF records # reject senders that have neither PTR nor SPF records
;reject_noptr = 0 ;reject_noptr = 0
# always accept softfail from these domains
;accept_softfail = bounces.amazon.com
# features intended to clean up outgoing mail # features intended to clean up outgoing mail
[scrub] [scrub]
# domains that stupidly block visible private nodes # domains that block visible private nodes
;hide_path = jcpenney.com ;hide_path = jcpenney.com
# block, don't just replace with warning, viruses from these domains # reject, don't just replace with warning, viruses from these domains
;reject_virus_from = mycorp.com ;reject_virus_from = mycorp.com
# features intended for spying on users and coworkers # features intended for spying on users and coworkers
@@ -88,16 +105,18 @@ blind = 1
;walter1 = cust@othercorp.com,walter@bigcorp.com,boss@bigcorp.com, ;walter1 = cust@othercorp.com,walter@bigcorp.com,boss@bigcorp.com,
; walter@bigcorp.com ; walter@bigcorp.com
# See http://bmsi.com/python/dspam.html
[dspam] [dspam]
# Select a well moderated dspam dictionary to reject spammy headers # Select a well moderated dspam dictionary to reject spammy headers.
# dspam-python must be installed to use: http://bmsi.com/python/dspam.html # To filter on the entire message, use the full setup below.
# only EXTERNAL messages are dspam filtered # only EXTERNAL messages are dspam filtered
;dspam_dict=/var/lib/dspam/moderator.dict ;dspam_dict=/var/lib/dspam/moderator.dict
# Opt-opt recipients from dspam screening and header triage # Opt-opt recipients from dspam screening and header triage
;dspam_exempt=getitall@mycorp.com ;dspam_exempt=getitall@mycorp.com
# Do not scan mail (ostensibly) from these senders # Do not scan mail (ostensibly) from these senders
;dspam_whitelist=getitall@sender.com ;dspam_whitelist=getitall@sender.com
# Reject spam to these domains, perhaps because we are a backup MX server # Reject spam to these domains instead of quarantining it.
;dspam_reject=othercorp.com ;dspam_reject=othercorp.com
# directory for dspam user quarantine, signature db, and dictionaries # directory for dspam user quarantine, signature db, and dictionaries
@@ -115,8 +134,9 @@ blind = 1
;spam=spam@foocorp.com ;spam=spam@foocorp.com
# address to forward false positives to. milter will process and not deliver # address to forward false positives to. milter will process and not deliver
;falsepositive=ham@foocorp.com ;falsepositive=ham@foocorp.com
# the dspam_screener is used to screen mail for all recipients who are # the dspam_screener is a list of dspam users who screen mail for all
# not dspam_users. Spam goes to the screeners quarantine, and the original # recipients who are not dspam_users. Spam goes to the screeners quarantine,
# recipients saved so that false positives can be properly delivered. # and the original recipients are saved so that false positives can be properly
# delivered.
;dspam_screener=david,goliath
# The dspam CGI can also be used: logins must match dspam users # The dspam CGI can also be used: logins must match dspam users
+119 -10
View File
@@ -13,8 +13,8 @@ ALT="Viewable With Any Browser" BORDER="0"></A>
usemap="#banner_4" alt="Your vote?"> usemap="#banner_4" alt="Your vote?">
<map name="banner_4"> <map name="banner_4">
<area shape="rect" coords="330,25,426,59" <area shape="rect" coords="330,25,426,59"
href="http://www.sepschool.org/survey/" alt="I Disagree"> href="http://education-survey.org/" alt="I Disagree">
<area shape="rect" coords="234,28,304,57" href="http://sepschool.org/" alt="I Agree"> <area shape="rect" coords="234,28,304,57" href="http://www.honestEd.com/" alt="I Agree">
</map> </map>
</P> </P>
@@ -24,12 +24,14 @@ ALT="Viewable With Any Browser" BORDER="0"></A>
Stuart D. Gathman</a><br> Stuart D. Gathman</a><br>
This web page is written by Stuart D. Gathman<br>and<br>sponsored by This web page is written by Stuart D. Gathman<br>and<br>sponsored by
<a href="http://www.bmsi.com">Business Management Systems, Inc.</a> <br> <a href="http://www.bmsi.com">Business Management Systems, Inc.</a> <br>
Last updated Jun 08, 2004</h4> Last updated Nov 24, 2004</h4>
See the <a href="faq.html">FAQ</a> | <a href="#download">Download now</a> | See the <a href="faq.html">FAQ</a> | <a href="#download">Download now</a> |
<a href="/mailman/listinfo/pymilter">Subscribe to mailing list</a> <a href="/mailman/listinfo/pymilter">Subscribe to mailing list</a> |
<a href="#overview">Overview</a>
<p> <p>
<img src="python55.gif" align=left alt="A Python"> <a href="//www.python.org">
<img src="python55.gif" align=left alt="A Python"></a>
<a href="//www.sendmail.org/">Sendmail</a> introduced a <a href="//www.sendmail.org/">Sendmail</a> introduced a
<a href="http://www.milter.org/milter_api/api.html"> new API</a> beginning with version 8.10 - <a href="http://www.milter.org/milter_api/api.html"> new API</a> beginning with version 8.10 -
libmilter. The milter module for <a href="//www.python.org">Python</a> libmilter. The milter module for <a href="//www.python.org">Python</a>
@@ -42,6 +44,54 @@ I recommend upgrading.
<h2> Recent Changes </h2> <h2> Recent Changes </h2>
Release 0.7.2 tightens the authentication screws with a "3 strikes and
your out" policy. A sender must have a valid PTR, HELO, or SPF record
to send email. Specific senders can be whitelisted using the
"delegate" option in the spf configuration section by adding a
default SPF record for them. The PTR and HELO are required
by RFC anyway, so this is not an unreasonable requirement.
There is now a coherent policy for an SPF softfail result. A softfail
is accepted if there is a valid PTR or HELO, or if the domain
is listed in the "accept_softfail" option of the spf configuration section.
A neutral result is accepted by default if there is a valid PTR or
HELO, (and the SPF record was not guessed), unless the domain is listed in the
"reject_neutral" option. Common forms of PTR records for dynamic IPs are
recognized, and do not count as a valid PTR. This does not prevent anyone
from sending mail from a dynamic IP - they just need to configure a
valid HELO name or publish an SPF record.
<p>
The RPM for release 0.7.0 moves the config file and socket locations to
/etc/mail and /var/run/milter respectively. We now parse Microsoft CID records
- but only hotmail.com uses them. They seem to have applied for a patent on
the brilliant idea of examining the mail headers to see who the message is
from. We aren't doing that here, so not to worry - but I am not a lawyer, so
if you are worried, change spf.py around line 626 to return None instead of
calling CIDParser(). There is a new option to reject mail with no PTR
and no SPF.
<p>
Microsoft is pushing an anti-opensource license for their pending patent
along with their sender-ID proposal before the IETF.
It is royalty free - but requires anyone distributing a binary they've
compiled from source to sign a license agreement. The Apache Software
Foundation <a
href="http://www.apache.org/foundation/docs/sender-id-position.html"> explains
the problem with sender-ID</a>, and Debian <a
href="http://www.debian.org/News/2004/20040904">concurs</a>. Since
the <a href="http://download.microsoft.com/download/4/3/9/439b024b-09fd-44ee-8ff0-10e834004c36/senderid_FAQ.PDF">Microsoft license</a> is
<a href="http://www.circleid.com/article/732_0_1_0_C/">incompatible with free
software in general</a> and the <a
href="http://www.imc.org/ietf-mxcomp/mail-archive/msg03678.html">GPL in
particular</a>, Python milter will not be able to implement sender-ID in its
current form. This was, no doubt, Microsoft's intent all along.
<p>
Sender-ID attempts to do for RFC2822 headers what SPF does for RFC2821 headers.
Unlike SPF, it has never been tried, and is encumbered by a stupid patent. I
recommend ignoring it and continuing to implement and improve SPF until a
working and unencumbered proposal for RFC2822 headers surfaces.
<p>
<a href="http://spf.pobox.com">
<img src="SPF.gif" align=left alt="SPF logo"></a>
Release 0.6.6 adds support for <a href="http://spf.pobox.com/">SPF</a>, Release 0.6.6 adds support for <a href="http://spf.pobox.com/">SPF</a>,
a protocol to prevent forging of the envelope from address. a protocol to prevent forging of the envelope from address.
SPF support requires <a href="http://pydns.sourceforge.net/">pydns</a>. SPF support requires <a href="http://pydns.sourceforge.net/">pydns</a>.
@@ -106,7 +156,7 @@ entries. Be sure to handle both Bcc and file copies, and designating what
mail should be copied. How should "outgoing" be defined? Implementing it is mail should be copied. How should "outgoing" be defined? Implementing it is
easy once the configuration is designed. easy once the configuration is designed.
<h3>Overview</h3> <h3><a name=overview>Overview</a></h3>
This package provides a robust toolkit for Python <a This package provides a robust toolkit for Python <a
href="#milter">milters</a>, and the beginnings of a general purpose mail href="#milter">milters</a>, and the beginnings of a general purpose mail
@@ -138,21 +188,80 @@ methods that
do nothing, and also provides wrappers for the libmilter methods to mutate do nothing, and also provides wrappers for the libmilter methods to mutate
the message. the message.
<p> <p>
The 'spf' module provides an implementation of <a href="http://spf.pobox.com">
SPF</a> useful for detecting email forgery.
<p>
The 'mime' module provides a wrapper for the Python email package that
fixes some bugs, and simplifies modifying selected parts of a MIME message.
<p>
Finally, the bms.py application is both a sample of how to use the Finally, the bms.py application is both a sample of how to use the
Milter module, and the beginnings of a general purpose SPAM filtering, Milter and spf modules, and the beginnings of a general purpose SPAM filtering,
wiretapping, and Win32 virus protection milter. wiretapping, SPF checking, and Win32 virus protecting milter. It can
make use of the <a href="pysrs.html">pysrs</a> package when available for
SRS/SES checking and the <a href="dspam.html">pydspam</a> package for Bayesian
content filtering. SPF checking
requires <a href="http://pydns.sourceforge.net/">
pydns</a>. Configuration documentation is currently included as comments
in the <a href="milter.cfg">sample config file</a> for the bms.py milter.
<h3><a name=download>Downloading</a></h3> <h3><a name=download>Downloading</a></h3>
The latest stable release is <a href="#stable">0.6.9</a>. A stable The latest stable release is <a href="#stable">0.7.2</a>. A stable
release is one which has been installed (and working correctly) on release is one which has been installed (and working correctly) on
production systems long enough to convince me that it is stable. As production systems long enough to convince me that it is stable. As
the package gains more features and complexity, stable will mean no the package gains more features and complexity, stable will mean no
bug reports from outside users either. bug reports from outside users either.
<p> <p>
The latest version is 0.6.9-1. See the <a href=NEWS>Change Log</a>. The latest version is 0.7.2-2. See the <a href=NEWS>Change Log</a>.
PLEASE NOTE - if you are using the modules, but not the bms milter application,
then ignore the RPMs and milter.spec. Use 'python setup.py bdist_rpm' to
build source and binary rpms that do not include the milter application.
<p>
I want to split the bms milter application to a new project once I figure
out the renaming. The current plan is to rename 'milter' to 'pymilter', which
will have the Python modules. The bms milter application will still be named
'milter' and depend on pymilter (so that my installs won't notice anything).
<p> <p>
<a name="stable"><b>Stable</b></a> <a name="stable"><b>Stable</b></a>
<a href="http://bmsi.com/python/milter-0.7.2.tar.gz">
milter-0.7.2.tar.gz</a> Three strikes and your out policy. Some SPF fixes.
Recognizes PTR records for dynamic IPs.
<p>
<a href="http://bmsi.com/python/milter-0.7.1.tar.gz">
milter-0.7.1.tar.gz</a> Support setmlreply, handle some more exceptions
for malformed spam. Compiling pymilter with sendmail-8.12.10, requires
sendmail-devel with _FFR_MULTILINE set. The binary will work with older
sendmails. The _FFR_MULTILINE option only affects libmilter.a.
<br>
<a href="http://bmsi.com/linux/rh72/milter-0.7.1-1.i386.rpm">
milter-0.7.1-1.i386.rpm</a> Binary RPM for Redhat 7.x, now requires
sendmail-8.12 and <a href="http://www.python.org/2.3.3/rpms.html">
python2.3</a>.
<br>
<a href="http://bmsi.com/linux/rh9/milter-0.7.1-1.src.rpm">
milter-0.7.1-1.src.rpm</a> Source RPM for Redhat 9,7.x.
<p>
<a name="stable"><b>Stable</b></a>
<a href="http://bmsi.com/python/milter-0.7.0.tar.gz">
milter-0.7.0.tar.gz</a> Move config file and default socket location.
Parse M$ CID records.
<br>
<a href="http://bmsi.com/linux/rh72/milter-0.7.0-1.i386.rpm">
milter-0.7.0-1.i386.rpm</a> Binary RPM for Redhat 7.x, now requires
sendmail-8.12 and <a href="http://www.python.org/2.3.3/rpms.html">
python2.3</a>.
<br>
<a href="http://bmsi.com/linux/rh9/milter-0.7.0-1rh9.i386.rpm">
milter-0.7.0-1rh9.i386.rpm</a> Binary RPM for Redhat 9, requires
sendmail-8.12 and <a href="http://www.python.org/2.3.3/rpms.html">
python2.3</a>.
<br>
<a href="http://bmsi.com/aix/milter-0.7.0-1.ppc.rpm">
milter-0.7.0-1.ppc.rpm</a> Binary RPM for AIX, requires sendmail-8.13.1.
<br>
<a href="http://bmsi.com/linux/rh9/milter-0.7.0-1.src.rpm">
milter-0.7.0-1.src.rpm</a> Source RPM for Redhat 9,7.x.
<p>
<a href="http://bmsi.com/python/milter-0.6.9.tar.gz"> <a href="http://bmsi.com/python/milter-0.6.9.tar.gz">
milter-0.6.9.tar.gz</a> Add SPF test suite driver, and validate milter-0.6.9.tar.gz</a> Add SPF test suite driver, and validate
spf.py against test suite. Add best_guess and get_header to spf.py. spf.py against test suite. Add best_guess and get_header to spf.py.
+38 -6
View File
@@ -1,6 +1,6 @@
%define name milter %define name milter
%define version 0.7.0 %define version 0.7.2
%define release 1 %define release 2
# Redhat 7.x and earlier (multiple ps lines per thread) # Redhat 7.x and earlier (multiple ps lines per thread)
%define sysvinit milter.rc7 %define sysvinit milter.rc7
# RH9, other systems (single ps line per process) # RH9, other systems (single ps line per process)
@@ -24,8 +24,11 @@ Prefix: %{_prefix}
Vendor: Stuart D. Gathman <stuart@bmsi.com> Vendor: Stuart D. Gathman <stuart@bmsi.com>
Packager: Stuart D. Gathman <stuart@bmsi.com> Packager: Stuart D. Gathman <stuart@bmsi.com>
Url: http://www.bmsi.com/python/milter.html Url: http://www.bmsi.com/python/milter.html
Requires: %{python} >= 2.2.2, sendmail >= 8.12 Requires: %{python} >= 2.2.2, sendmail >= 8.12.10
BuildRequires: %{python}-devel >= 2.2.2, sendmail-devel >= 8.12 %ifnos aix4.1
Requires: chkconfig
%endif
BuildRequires: %{python}-devel >= 2.2.2, sendmail-devel >= 8.12.10
%description %description
This is a python extension module to enable python scripts to This is a python extension module to enable python scripts to
@@ -59,10 +62,15 @@ EOF
# purge saved defanged message copies # purge saved defanged message copies
mkdir -p $RPM_BUILD_ROOT/etc/cron.daily mkdir -p $RPM_BUILD_ROOT/etc/cron.daily
%ifos aix4.1
R=
%else
R='-r'
%endif
cat >$RPM_BUILD_ROOT/etc/cron.daily/milter <<'EOF' cat >$RPM_BUILD_ROOT/etc/cron.daily/milter <<'EOF'
#!/bin/sh #!/bin/sh
find /var/log/milter/save -mtime +7 | xargs -r rm find /var/log/milter/save -mtime +7 | xargs $R rm
EOF EOF
chmod a+x $RPM_BUILD_ROOT/etc/cron.daily/milter chmod a+x $RPM_BUILD_ROOT/etc/cron.daily/milter
@@ -96,6 +104,8 @@ EOF
chmod a+x $RPM_BUILD_ROOT/var/log/milter/start.sh chmod a+x $RPM_BUILD_ROOT/var/log/milter/start.sh
mkdir -p $RPM_BUILD_ROOT/var/run/milter mkdir -p $RPM_BUILD_ROOT/var/run/milter
mkdir -p $RPM_BUILD_ROOT/usr/share/sendmail-cf/hack
cp -p rhsbl.m4 $RPM_BUILD_ROOT/usr/share/sendmail-cf/hack
%ifos aix4.1 %ifos aix4.1
%post %post
@@ -107,7 +117,13 @@ if [ $1 = 0 ]; then
fi fi
%else %else
%post %post
echo "pythonsock has moved to /var/run/milter, update /etc/mail/sendmail.cf" #echo "pythonsock has moved to /var/run/milter, update /etc/mail/sendmail.cf"
/sbin/chkconfig --add milter
%preun
if [ $1 = 0 ]; then
/sbin/chkconfig --del milter
fi
%endif %endif
%clean %clean
@@ -130,8 +146,24 @@ rm -rf $RPM_BUILD_ROOT
%config /var/log/milter/start.sh %config /var/log/milter/start.sh
%config /var/log/milter/bms.py %config /var/log/milter/bms.py
%config(noreplace) /etc/mail/pymilter.cfg %config(noreplace) /etc/mail/pymilter.cfg
/usr/share/sendmail-cf/hack/rhsbl.m4
%changelog %changelog
* Mon Aug 30 2004 Stuart Gathman <stuart@bmsi.com> 0.7.2-1
- Fix various SPF bugs
- Recognize dynamic PTR names, and don't count them as authentication.
- Three strikes and yer out rule.
- Block softfail by default unless valid PTR or HELO
- Return unknown for null mechanism
- Return unknown for invalid ip address in mechanism
- Try best guess on HELO also
- Expand setreply for common errors
- make rhsbl.m4 hack available for sendmail.mc
* Sun Aug 22 2004 Stuart Gathman <stuart@bmsi.com> 0.7.1-1
- Handle modifying mislabeled multipart messages without an exception
- Support setbacklog, setmlreply
- allow multi-recipient CBV
- return TEMPFAIL for SPF softfail
* Fri Jul 23 2004 Stuart Gathman <stuart@bmsi.com> 0.7.0-1 * Fri Jul 23 2004 Stuart Gathman <stuart@bmsi.com> 0.7.0-1
- SPF check hello name - SPF check hello name
- Move pythonsock to /var/run/milter - Move pythonsock to /var/run/milter
+104 -23
View File
@@ -33,6 +33,18 @@ $ python setup.py help
libraries=["milter","smutil","resolv"] libraries=["milter","smutil","resolv"]
* $Log$ * $Log$
* Revision 2.31 2004/08/23 02:24:36 stuart
* Support setbacklog
*
* Revision 2.30 2004/08/21 20:29:53 stuart
* Support option of 11 lines max for mlreply.
*
* Revision 2.29 2004/08/21 04:14:29 stuart
* mlreply support
*
* Revision 2.28 2004/08/21 02:45:21 stuart
* Don't leak int constants if module unloaded.
*
* Revision 2.27 2004/04/06 03:19:59 stuart * Revision 2.27 2004/04/06 03:19:59 stuart
* Release 0.6.8 * Release 0.6.8
* *
@@ -127,11 +139,20 @@ $ python setup.py help
* *
*/ */
#ifndef MAX_ML_REPLY
#define MAX_ML_REPLY 32
#endif
#if MAX_ML_REPLY != 1 && MAX_ML_REPLY != 32 && MAX_ML_REPLY != 11
#error MAX_ML_REPLY must be 1 or 11 or 32
#endif
#define _FFR_MULTILINE (MAX_ML_REPLY > 1)
#include <pthread.h> #include <pthread.h>
#include <netinet/in.h> #include <netinet/in.h>
#include <Python.h> #include <Python.h>
#include <libmilter/mfapi.h> #include <libmilter/mfapi.h>
/* See if we have IPv4 and/or IPv6 support in this OS and in /* See if we have IPv4 and/or IPv6 support in this OS and in
* libmilter. We need to make several macro tests because some OS's * libmilter. We need to make several macro tests because some OS's
* may define some if IPv6 is only partially supported, and we may * may define some if IPv6 is only partially supported, and we may
@@ -746,6 +767,18 @@ milter_setdbg(PyObject *self, PyObject *args) {
return _generic_return(smfi_setdbg(val), "cannot set debug value"); return _generic_return(smfi_setdbg(val), "cannot set debug value");
} }
static char milter_setbacklog__doc__[] =
"setbacklog(int) -> None\n\
Set the TCP connection queue size for the milter socket.";
static PyObject *
milter_setbacklog(PyObject *self, PyObject *args) {
int val;
if (!PyArg_ParseTuple(args, "i:setbacklog", &val)) return NULL;
return _generic_return(smfi_setbacklog(val), "cannot set backlog");
}
static char milter_settimeout__doc__[] = static char milter_settimeout__doc__[] =
"settimeout(int) -> None\n\ "settimeout(int) -> None\n\
Set the time (in seconds) that sendmail will wait before\n\ Set the time (in seconds) that sendmail will wait before\n\
@@ -820,13 +853,54 @@ static PyObject *
milter_setreply(PyObject *self, PyObject *args) { milter_setreply(PyObject *self, PyObject *args) {
char *rcode; char *rcode;
char *xcode; char *xcode;
char *message; char *message[MAX_ML_REPLY];
char fmt[MAX_ML_REPLY + 16];
SMFICTX *ctx; SMFICTX *ctx;
if (!PyArg_ParseTuple(args, "szz:setreply", &rcode, &xcode, &message)) int i;
strcpy(fmt,"sz|");
for (i = 0; i < MAX_ML_REPLY; ++i) {
message[i] = 0;
fmt[i+3] = 's';
}
strcpy(fmt+i+3,":setreply");
if (!PyArg_ParseTuple(args, fmt,
&rcode, &xcode, message
#if MAX_ML_REPLY > 1
,message+1,message+2,message+3,message+4,message+5,message+6,
message+7,message+8,message+9,message+10
#if MAX_ML_REPLY > 11
,message+11,message+12,message+13,message+14,message+15,
message+16,message+17,message+18,message+19,message+20,
message+21,message+22,message+23,message+24,message+25,
message+26,message+27,message+28,message+29,message+30,
message+31
#endif
#endif
))
return NULL; return NULL;
ctx = _find_context(self); ctx = _find_context(self);
if (ctx == NULL) return NULL; if (ctx == NULL) return NULL;
return _generic_return(smfi_setreply(ctx, rcode, xcode, message), #if MAX_ML_REPLY > 1
/*
* C varargs might be convenient for some things, but they sure are a pain
* when the number of args is not known at compile time.
*/
if (message[0] && message[1])
return _generic_return(smfi_setmlreply(ctx, rcode, xcode,
message[0],
message[1],message[2],message[3],message[4],message[5],
message[6],message[7],message[8],message[9],message[10],
#if MAX_ML_REPLY > 11
message[11],message[12],message[13],message[14],message[15],
message[16],message[17],message[18],message[19],message[20],
message[21],message[22],message[23],message[24],message[25],
message[26],message[27],message[28],message[29],message[30],
message[31],
#endif
(char *)0
), "cannot set reply");
#endif
return _generic_return(smfi_setreply(ctx, rcode, xcode, message[0]),
"cannot set reply"); "cannot set reply");
} }
@@ -986,7 +1060,7 @@ milter_getpriv(PyObject *self, PyObject *args) {
return o; return o;
} }
#if _FFR_QUARANTINE #ifdef SMFIF_QUARANTINE
static char milter_quarantine__doc__[] = static char milter_quarantine__doc__[] =
"quarantine(string) -> None\n\ "quarantine(string) -> None\n\
Place the message in quarantine. A string with a description of the reason\n\ Place the message in quarantine. A string with a description of the reason\n\
@@ -1035,7 +1109,7 @@ static PyMethodDef context_methods[] = {
{ "replacebody", milter_replacebody, METH_VARARGS, milter_replacebody__doc__}, { "replacebody", milter_replacebody, METH_VARARGS, milter_replacebody__doc__},
{ "setpriv", milter_setpriv, METH_VARARGS, milter_setpriv__doc__}, { "setpriv", milter_setpriv, METH_VARARGS, milter_setpriv__doc__},
{ "getpriv", milter_getpriv, METH_VARARGS, milter_getpriv__doc__}, { "getpriv", milter_getpriv, METH_VARARGS, milter_getpriv__doc__},
#if _FFR_QUARANTINE #ifdef SMFIF_QUARANTINE
{ "quarantine", milter_quarantine, METH_VARARGS, milter_quarantine__doc__}, { "quarantine", milter_quarantine, METH_VARARGS, milter_quarantine__doc__},
#endif #endif
#if _FFR_SMFI_PROGRESS #if _FFR_SMFI_PROGRESS
@@ -1081,6 +1155,7 @@ static PyMethodDef milter_methods[] = {
{ "main", milter_main, METH_VARARGS, milter_main__doc__}, { "main", milter_main, METH_VARARGS, milter_main__doc__},
{ "setdbg", milter_setdbg, METH_VARARGS, milter_setdbg__doc__}, { "setdbg", milter_setdbg, METH_VARARGS, milter_setdbg__doc__},
{ "settimeout", milter_settimeout, METH_VARARGS, milter_settimeout__doc__}, { "settimeout", milter_settimeout, METH_VARARGS, milter_settimeout__doc__},
{ "setbacklog", milter_setbacklog, METH_VARARGS, milter_setbacklog__doc__},
{ "setconn", milter_setconn, METH_VARARGS, milter_setconn__doc__}, { "setconn", milter_setconn, METH_VARARGS, milter_setconn__doc__},
{ "stop", milter_stop, METH_VARARGS, milter_stop__doc__}, { "stop", milter_stop, METH_VARARGS, milter_stop__doc__},
{ NULL, NULL } { NULL, NULL }
@@ -1116,6 +1191,12 @@ allowing one to write email filters directly in Python.\n\
Libmilter is currently marked FFR, and needs to be explicitly installed.\n\ Libmilter is currently marked FFR, and needs to be explicitly installed.\n\
See <sendmailsource>/libmilter/README for details on setting it up.\n"; See <sendmailsource>/libmilter/README for details on setting it up.\n";
static void setitem(PyObject *d,const char *name,long val) {
PyObject *v = PyInt_FromLong(val);
PyDict_SetItemString(d,name,v);
Py_DECREF(v);
}
void void
initmilter(void) { initmilter(void) {
PyObject *m, *d; PyObject *m, *d;
@@ -1125,24 +1206,24 @@ initmilter(void) {
d = PyModule_GetDict(m); d = PyModule_GetDict(m);
MilterError = PyErr_NewException("milter.error", NULL, NULL); MilterError = PyErr_NewException("milter.error", NULL, NULL);
PyDict_SetItemString(d,"error", MilterError); PyDict_SetItemString(d,"error", MilterError);
PyDict_SetItemString(d,"SUCCESS", PyInt_FromLong((long) MI_SUCCESS)); setitem(d,"SUCCESS", MI_SUCCESS);
PyDict_SetItemString(d,"FAILURE", PyInt_FromLong((long) MI_FAILURE)); setitem(d,"FAILURE", MI_FAILURE);
PyDict_SetItemString(d,"VERSION", PyInt_FromLong((long) SMFI_VERSION)); setitem(d,"VERSION", SMFI_VERSION);
PyDict_SetItemString(d,"ADDHDRS", PyInt_FromLong((long) SMFIF_ADDHDRS)); setitem(d,"ADDHDRS", SMFIF_ADDHDRS);
PyDict_SetItemString(d,"CHGBODY", PyInt_FromLong((long) SMFIF_CHGBODY)); setitem(d,"CHGBODY", SMFIF_CHGBODY);
PyDict_SetItemString(d,"MODBODY", PyInt_FromLong((long) SMFIF_MODBODY)); setitem(d,"MODBODY", SMFIF_MODBODY);
PyDict_SetItemString(d,"ADDRCPT", PyInt_FromLong((long) SMFIF_ADDRCPT)); setitem(d,"ADDRCPT", SMFIF_ADDRCPT);
PyDict_SetItemString(d,"DELRCPT", PyInt_FromLong((long) SMFIF_DELRCPT)); setitem(d,"DELRCPT", SMFIF_DELRCPT);
PyDict_SetItemString(d,"CHGHDRS", PyInt_FromLong((long) SMFIF_CHGHDRS)); setitem(d,"CHGHDRS", SMFIF_CHGHDRS);
PyDict_SetItemString(d,"V1_ACTS", PyInt_FromLong((long) SMFI_V1_ACTS)); setitem(d,"V1_ACTS", SMFI_V1_ACTS);
PyDict_SetItemString(d,"V2_ACTS", PyInt_FromLong((long) SMFI_V2_ACTS)); setitem(d,"V2_ACTS", SMFI_V2_ACTS);
PyDict_SetItemString(d,"CURR_ACTS", PyInt_FromLong((long) SMFI_CURR_ACTS)); setitem(d,"CURR_ACTS", SMFI_CURR_ACTS);
#ifdef SMFIF_QUARANTINE #ifdef SMFIF_QUARANTINE
PyDict_SetItemString(d,"QUARANTINE",PyInt_FromLong((long)SMFIF_QUARANTINE)); setitem(d,"QUARANTINE",SMFIF_QUARANTINE);
#endif #endif
PyDict_SetItemString(d,"CONTINUE", PyInt_FromLong((long) SMFIS_CONTINUE)); setitem(d,"CONTINUE", SMFIS_CONTINUE);
PyDict_SetItemString(d,"REJECT", PyInt_FromLong((long) SMFIS_REJECT)); setitem(d,"REJECT", SMFIS_REJECT);
PyDict_SetItemString(d,"DISCARD", PyInt_FromLong((long) SMFIS_DISCARD)); setitem(d,"DISCARD", SMFIS_DISCARD);
PyDict_SetItemString(d,"ACCEPT", PyInt_FromLong((long) SMFIS_ACCEPT)); setitem(d,"ACCEPT", SMFIS_ACCEPT);
PyDict_SetItemString(d,"TEMPFAIL", PyInt_FromLong((long) SMFIS_TEMPFAIL)); setitem(d,"TEMPFAIL", SMFIS_TEMPFAIL);
} }
+22 -2
View File
@@ -1,4 +1,7 @@
# $Log$ # $Log$
# Revision 1.54 2004/08/18 01:59:46 stuart
# Handle mislabeled multipart messages
#
# Revision 1.53 2004/04/24 22:53:20 stuart # Revision 1.53 2004/04/24 22:53:20 stuart
# Rename some local variables to avoid shadowing builtins # Rename some local variables to avoid shadowing builtins
# #
@@ -58,6 +61,18 @@ except: from email.Parser import nlcre as NLCRE
from email import Errors from email import Errors
class MimeGenerator(Generator):
def _dispatch(self, msg):
# Get the Content-Type: for the message, then try to dispatch to
# self._handle_<maintype>_<subtype>(). If there's no handler for the
# full MIME type, then dispatch to self._handle_<maintype>(). If
# that's missing too, then dispatch to self._writeBody().
main = msg.get_content_maintype()
if msg.is_multipart() and main.lower() != 'multipart':
self._handle_multipart(msg)
else:
Generator._dispatch(self,msg)
class MimeParser(Parser): class MimeParser(Parser):
# This is a copy of _parsebody from email.Parser, with a fix # This is a copy of _parsebody from email.Parser, with a fix
@@ -349,9 +364,15 @@ class MimeMessage(Message):
def dump(self,file,unixfrom=False): def dump(self,file,unixfrom=False):
"Write this message (and all subparts) to a file" "Write this message (and all subparts) to a file"
g = Generator(file) g = MimeGenerator(file)
g.flatten(self,unixfrom=unixfrom) g.flatten(self,unixfrom=unixfrom)
def as_string(self, unixfrom=False):
"Return the entire formatted message as a string."
fp = StringIO.StringIO()
self.dump(fp,unixfrom=unixfrom)
return fp.getvalue()
def getencoding(self): def getencoding(self):
return self.get('content-transfer-encoding',None) return self.get('content-transfer-encoding',None)
@@ -577,7 +598,6 @@ class HTMLScriptFilter(SGMLFilter):
def handle_comment(self,comment): def handle_comment(self,comment):
if not self.ignoring: SGMLFilter.handle_comment(self,comment) if not self.ignoring: SGMLFilter.handle_comment(self,comment)
def check_html(msg,savname=None): def check_html(msg,savname=None):
"Remove scripts from HTML attachments." "Remove scripts from HTML attachments."
msgtype = msg.get_content_type().lower() msgtype = msg.get_content_type().lower()
+44
View File
@@ -0,0 +1,44 @@
divert(-1)
#
# Copyright (c) 2002 Derek J. Balling
# All rights reserved.
#
# Permission to use granted for all purposes. If modifications are made
# they are requested to be sent to <dredd@megacity.org> for inclusion in future
# versions
#
# Allows (hopefully) for checking of access.db whitelisting now. This ONLY
# works on sendmail-8.12.x ... use on any other version may require tinkering
# by you the downloader.
#
# Incorporates many changes by Sergey S. Mokryshev <mokr@mokr.net>
#
#
divert(0)
ifdef(`_RHSBL_R_',`dnl',`dnl
VERSIONID(`$Id$')
define(`_RHSBL_R_',`')
ifdef(`_DNSBL_R_',`dnl',`dnl
LOCAL_CONFIG
# map for DNS based blacklist lookups based on the sender RHS
Kdnsbl host -T<TMP>')')
divert(-1)
define(`_RHSBL_SRV_', `_ARG_')dnl
define(`_RHSBL_MSG_', `ifelse(len(X`'_ARG2_),`1',`"550 Mail from " $`'&{RHS} " refused by blackhole site '_RHSBL_SRV_`"',`_ARG2_')')dnl
define(`_RHSBL_MSG_TMP_', `ifelse(_ARG3_,`t',`"451 Temporary lookup failure of " $`'&{RHS} " at '_RHSBL_SRV_`"',`_ARG3_')')dnl
MAILER_DEFINITIONS
SLocal_check_mail
# DNS based RHS spam list blackholes.bmsi.com
R$* $: <?> $>CanonAddr $1
R<?> $*<@$+.> $: <?> $1<@$2.> $| $>SearchList <+ rhs> $| <F:$1@$2> <D:$2> <>
R<?> $* $| <$={Accept}> $: OKSOFAR
R<?> $*<@$+.> $| $* $: <?> $(dnsbl $2._RHSBL_SRV_. $: OK $) $(macro {RHS} $@ $2 $)
R<?> OK $: OKSOFAR
R<?> $*<@$*> $: OKSOFAR
ifelse(len(X`'_ARG3_),`1',
`R<?>$+<TMP> $: TMPOK',
`R<?>$+<TMP> $#error $@ 4.7.1 $: _RHSBL_MSG_TMP_')
R<?>$+ $#error $@ 5.7.1 $: _RHSBL_MSG_
+5 -2
View File
@@ -12,7 +12,7 @@ if sys.version < '2.2.3':
DistributionMetadata.classifiers = None DistributionMetadata.classifiers = None
DistributionMetadata.download_url = None DistributionMetadata.download_url = None
setup(name = "milter", version = "0.7.0", setup(name = "milter", version = "0.7.2",
description="Python interface to sendmail milter API", description="Python interface to sendmail milter API",
long_description="""\ long_description="""\
This is a python extension module to enable python scripts to This is a python extension module to enable python scripts to
@@ -28,7 +28,10 @@ querying SPF records.
url="http://www.bmsi.com/python/milter.html", url="http://www.bmsi.com/python/milter.html",
py_modules=["Milter","mime","spf"], py_modules=["Milter","mime","spf"],
ext_modules=[ ext_modules=[
Extension("milter", ["miltermodule.c"],libraries=libs), Extension("milter", ["miltermodule.c"],
libraries=libs,
define_macros = [ ('MAX_ML_REPLY',32) ]
),
], ],
keywords = ['sendmail','milter'], keywords = ['sendmail','milter'],
classifiers = [ classifiers = [
+64 -34
View File
@@ -45,6 +45,28 @@ For news, bugfixes, etc. visit the home page for this implementation at
# Terrence is not responding to email. # Terrence is not responding to email.
# #
# $Log$ # $Log$
# Revision 1.21 2004/11/20 16:37:03 stuart
# Handle multi-segment TXT records.
#
# Revision 1.20 2004/11/19 06:10:30 stuart
# Use PermError exception instead of reporting unknown.
#
# Revision 1.19 2004/11/09 23:00:18 stuart
# Limit recursion and DNS lookups separately.
#
#
# Revision 1.17 2004/09/10 18:08:26 stuart
# Return unknown for null mechanism
#
# Revision 1.16 2004/09/04 23:27:06 stuart
# More mechanism aliases.
#
# Revision 1.15 2004/08/30 21:19:05 stuart
# Return unknown for invalid ip syntax in mechanism
#
# Revision 1.14 2004/08/23 02:28:24 stuart
# Remove Perl usage message.
#
# Revision 1.13 2004/07/23 19:23:12 stuart # Revision 1.13 2004/07/23 19:23:12 stuart
# Always fail to match on ip6, until we support it properly. # Always fail to match on ip6, until we support it properly.
# #
@@ -115,18 +137,9 @@ import xml.sax
# (c) 2004 Python version by Stuart Gathman # (c) 2004 Python version by Stuart Gathman
# #
# Date: 2004-02-25 # Date: 2004-02-25
# Version: 1.0
#
# Usage:
# ./cid2spf.pl "<ep xmlns='http://ms.net/1'>...</ep>"
#
# Note that the 'include' directives will also have to be checked and
# "translated". Future versions of this script might be able to get a
# domain name as an argument and "crawl" the DNS for the necessary
# information.
# #
# A complete reverse translation (SPF -> CID) might be impossible, since # A complete reverse translation (SPF -> CID) might be impossible, since
# there are no way to handle: # there are no ways to handle:
# - PTR and EXISTS mechanism # - PTR and EXISTS mechanism
# - MX mechanism with an different domain as argument # - MX mechanism with an different domain as argument
# - macros # - macros
@@ -290,6 +303,16 @@ except NameError:
# standard default SPF record # standard default SPF record
DEFAULT_SPF = 'v=spf1 a/24 mx/24 ptr' DEFAULT_SPF = 'v=spf1 a/24 mx/24 ptr'
# maximum DNS lookups allowed
MAX_LOOKUP = 50
MAX_RECURSION = 20
class TempError(Exception):
"Temporary SPF error"
class PermError(Exception):
"Permanent SPF error"
def check(i, s, h,local=None): def check(i, s, h,local=None):
"""Test an incoming MAIL FROM:<s>, from a client with ip address i. """Test an incoming MAIL FROM:<s>, from a client with ip address i.
h is the HELO/EHLO domain name. h is the HELO/EHLO domain name.
@@ -335,6 +358,7 @@ class query(object):
self.cache = {} self.cache = {}
self.exps = dict(EXPLANATIONS) self.exps = dict(EXPLANATIONS)
self.local = local # local policy self.local = local # local policy
self.lookups = 0
def set_default_explanation(self,exp): def set_default_explanation(self,exp):
exps = self.exps exps = self.exps
@@ -363,27 +387,32 @@ class query(object):
return ('pass', 250, 'local connections always pass') return ('pass', 250, 'local connections always pass')
try: try:
self.lookups = 0
if not spf: if not spf:
spf = self.dns_spf(self.d) spf = self.dns_spf(self.d)
if self.local and spf: if self.local and spf:
spf += ' ' + self.local spf += ' ' + self.local
return self.check1(spf, self.d, 0) return self.check1(spf, self.d, 0)
except DNS.DNSError: except DNS.DNSError,x:
return ('error', 450, 'SPF DNS Error') return ('error', 450, 'SPF DNS Error: ' + str(x))
except TempError,x:
return ('error', 450, 'SPF Temporary Error: ' + str(x))
except PermError,x:
return ('error', 550, 'SPF Permanent Error: ' + str(x))
def check1(self, spf, domain, recursion): def check1(self, spf, domain, recursion):
# spf rfc: 3.7 Processing Limits # spf rfc: 3.7 Processing Limits
# #
if recursion > 20: if recursion > MAX_RECURSION:
self.prob = 'Mechanisms used too many DNS lookups' self.prob = 'Too many levels of recursion'
return ('unknown', 250, 'SPF recursion limit exceeded') return ('unknown', 250, 'SPF recursion limit exceeded')
try: try:
tmp, self.d = self.d, domain tmp, self.d = self.d, domain
return self.check0(spf, recursion) return self.check0(spf,recursion)
finally: finally:
self.d = tmp self.d = tmp
def check0(self, spf, recursion): def check0(self, spf,recursion):
"""Test this query information against SPF text. """Test this query information against SPF text.
Returns (result, mta-status-code, explanation) where Returns (result, mta-status-code, explanation) where
@@ -431,6 +460,7 @@ class query(object):
m, arg, cidrlength = parse_mechanism(mech, self.d) m, arg, cidrlength = parse_mechanism(mech, self.d)
# map '?' '+' or '-' to 'unknown' 'pass' or 'fail' # map '?' '+' or '-' to 'unknown' 'pass' or 'fail'
if m:
result = RESULTS.get(m[0]) result = RESULTS.get(m[0])
if result: if result:
# eat '?' '+' or '-' # eat '?' '+' or '-'
@@ -439,7 +469,7 @@ class query(object):
# default pass # default pass
result = 'pass' result = 'pass'
if m in ['a', 'mx', 'ptr', 'exists', 'include']: if m in ['a', 'mx', 'ptr', 'prt', 'exists', 'include']:
arg = self.expand(arg) arg = self.expand(arg)
if m == 'include': if m == 'include':
@@ -448,18 +478,12 @@ class query(object):
arg, recursion + 1) arg, recursion + 1)
if res == 'pass': if res == 'pass':
break break
if res in ('fail','neutral','softfail'):
continue
if res == 'none': if res == 'none':
self.prob = \ raise PermError(
'Could not find a valid SPF record' 'No valid SPF record for included domain')
res = 'unknown' continue
return res,code,txt
else: else:
self.prob = 'Required option is missing' raise PermError('include mechanism missing domain')
self.mech.append(mech)
return ('unknown', 250, 'missing SPF option')
elif m == 'all': elif m == 'all':
break break
@@ -478,9 +502,15 @@ class query(object):
break break
elif m in ('ip4', 'ipv4', 'ip') and arg != self.d: elif m in ('ip4', 'ipv4', 'ip') and arg != self.d:
try:
if cidrmatch(self.i, [arg], cidrlength): if cidrmatch(self.i, [arg], cidrlength):
break break
elif m == 'ip6': except socket.error:
self.mech.append(mech)
self.prob = 'Bad mechanism syntax found'
return ('unknown',250,'SPF mechanism syntax error')
elif m in ('ip6', 'ipv6'):
# Until we support IPV6, we should never # Until we support IPV6, we should never
# get an IPv6 connection. So this mech # get an IPv6 connection. So this mech
# will never match. # will never match.
@@ -494,15 +524,12 @@ class query(object):
else: else:
# unknown mechanisms cause immediate unknown # unknown mechanisms cause immediate unknown
# abort results # abort results
self.mech.append(mech) raise PermError('Unknown mechanism found: ' + mech)
self.prob = 'Unknown mechanism found'
return ('unknown',250,'unknown SPF mechanism')
else: else:
# no matches # no matches
if redirect: if redirect:
return self.check1(self.dns_spf(redirect), return self.check1(self.dns_spf(redirect),
redirect, recursion+1) redirect, recursion + 1)
else: else:
result = default result = default
@@ -636,7 +663,7 @@ class query(object):
def dns_txt(self, domainname): def dns_txt(self, domainname):
"Get a list of TXT records for a domain name." "Get a list of TXT records for a domain name."
if domainname: if domainname:
return [t for a in self.dns(domainname, 'TXT') for t in a] return [''.join(a) for a in self.dns(domainname, 'TXT')]
return [] return []
def dns_mx(self, domainname): def dns_mx(self, domainname):
@@ -678,6 +705,9 @@ class query(object):
pre: qtype in ['A', 'AAAA', 'MX', 'PTR', 'TXT', 'SPF'] pre: qtype in ['A', 'AAAA', 'MX', 'PTR', 'TXT', 'SPF']
post: isinstance(__return__, types.ListType) post: isinstance(__return__, types.ListType)
""" """
self.lookups += 1
if self.lookups > MAX_LOOKUP:
raise PermError('Too many DNS lookups')
result = self.cache.get( (name, qtype) ) result = self.cache.get( (name, qtype) )
cname = None cname = None
if not result: if not result:
+128
View File
@@ -0,0 +1,128 @@
From leec@windowsshop.com Fri Sep 10 11:48:25 2004
Message-ID: <4141CDD4.7040305@windowsshop.com>
Date: Fri, 10 Sep 2004 11:52:52 -0400
From: Lee Connor <leec@windowsshop.com>
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)
X-Accept-Language: en-us, en
MIME-Version: 1.0
To: Cleo Matthews-Conley <cleom@windowsshop.com>,
Tony Collini <tonyc@windowsshop.com>,
John Higinbothom <johnh@windowsshop.com>
CC: Rich Higgins <richh@windowsshop.com>
Subject: [Fwd: [Fwd: Customer Concerns]]
Content-Type: multipart/mixed;
boundary="------------020209070802060007090105"
This is a multi-part message in MIME format.
--------------020209070802060007090105
Content-Type: text/plain; charset=us-ascii; format=flowed
Content-Transfer-Encoding: 7bit
Cleo - please review attached feedback from Sales team.......I recall at
an early meeting after we moved in you and Tony (and maybe 1 or 2
others) were going to develop a voice mail procedure or instruction
sheet for all staff. It looks like we really need this to get what we
are looking for from the system. Please let me know when you can produce
this and give a draft to the managers here for review.
Thanks,
Lee
--------------020209070802060007090105
Content-Type: message/rfc822;
name="[Fwd: Customer Concerns]"
Content-Transfer-Encoding: 7bit
Content-Disposition: inline;
filename="[Fwd: Customer Concerns]"
Return-Path: <richh@windowsshop.com>
Received: from windowsshop.com (pc147.windowsshop.com [192.168.100.147] (may be forged))
by lord.windowsshop.com (8.12.10/8.12.10) with ESMTP id i89KCClX003425
for <leec@windowsshop.com>; Thu, 9 Sep 2004 16:12:12 -0400
Message-ID: <4140B851.3020501@windowsshop.com>
Date: Thu, 09 Sep 2004 16:08:49 -0400
From: Rich <richh@windowsshop.com>
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01
X-Accept-Language: en-us, en
MIME-Version: 1.0
To: Lee Connor <leec@windowsshop.com>
Subject: [Fwd: Customer Concerns]
Content-Type: multipart/mixed;
boundary="------------030301030706020401010801"
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Lee - do you want me to do anything else with this?
Rich
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From: "Joe Schmuck" <joes@windowsshop.com>
To: <richh@windowsshop.com>
Subject: Customer Concerns
Date: Thu, 9 Sep 2004 16:08:26 -0400
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Rich:
Following is a summary of concerns from customers regarding internal
communications within WS:
- Not all employees have activated their voice mail - when this is the
case, the system will automatically cut you off
- When employees are out of the office, phones are not forwarded to a back
up, ie manager
- Reception has no record of employee attendance, and therefore will
forward call to individual requested - see point 2
- Reception directs calls to incorrect individuals
- When entering voice mail, if you press '0', system does not default to
operator, but puts you back into individual voice mail
- Reception phone demeanor has no 'pep'
Thanks
Joe
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