pymilter/doc/faq.ht

Title: Python Milter FAQ

<h1> Python Milter <a name=faq>FAQ</a> </h1>

<menu>
<li> <a href="#compiling">Compiling Python Milter</a>
<li> <a href="#running">Running Python Milter</a>
<li> <a href="#spf">Using SPF</a>
<li> <a href="#srs">Using SRS</a>
</menu>

<ol>

<h3> <a name="compiling">Compiling Python Milter </a> </h3>

<li> Q. I have tried to download the current milter code and my virus scan
traps several viruses in the download.
<p>  A. The milter source includes a number of deactivated viruses in
the test directory.  All but the first and last lines of the base64
encoded virus data has been removed.  I suppose I should randomize
the first and last lines as well, since pymilter just deletes executables,
and doesn't look for signatures.
<li> Q. I have installed sendmail from source, but Python milter won't
compile.
<p>  A. Even though libmilter is officially supported in sendmail-8.12, 
you need to build and install it in separate steps.  Take a look
at the <a href="/aix/sendmail12.spec">RPM spec file</a> for sendmail-8.12.  
The %prep section shows you how to create
a site.config.m4 that enables MILTER.  The %build section shows you how
to build libmilter in a separate invocation of make.  The %install section
shows you how to install libmilter with a separate invocation of make.
<p>

<li> Q. Why is mfapi.h not found when I try to compile Python milter on
RedHat 7.2?
<p>  A. RedHat forgot to include the header in the RPM.  See the
<a href="requirements.html#rh72">RedHat 7.2 requirements</a>.
<p>
<li> Q. Python milter compiles ok, but I get an error like this when
	I try to import the milter module:
<pre>
ImportError: /usr/lib/python2.4/site-packages/milter.so: undefined symbol: smfi_setmlreply
</pre>
<p>  A. Your libmilter.a is from sendmail-8.12 or earlier.  You need
	sendmail-8.13 or later to support setmlreply.  You can disable
	setmlreply by changing setup.py.  Change:
<pre>
            define_macros = [ ('MAX_ML_REPLY',32) ]
</pre>
in setup.py to
<pre>
            define_macros = [ ('MAX_ML_REPLY',1) ]
</pre>

<h3> <a name="running">Running Python Milter </a></h3>

<li> Q. The sample.py milter prints a message, then just sits there.
<pre>
To use this with sendmail, add the following to sendmail.cf:

O InputMailFilters=pythonfilter
Xpythonfilter,        S=local:inet:1030@localhost

See the sendmail README for libmilter.
sample  milter startup
</pre>
<p>  A. You need to tell sendmail to connect to your milter.  The
sample milter tells you what to add to your sendmail.cf to tell
sendmail to use the milter.  You can also add an INPUT_MAIL_FILTER
macro to your sendmail.mc file and rebuild sendmail.cf - see the sendmail
README for milters.
<p>

<li> Q. I've configured sendmail properly, but still nothing happens
when I send myself mail!
<p>  A. Sendmail only milters SMTP mail.  Local mail is not miltered.
You can pipe a raw message through sendmail to test your milter:
<pre>
$ cat rawtextmsg | sendmail myname@my.full.domain
</pre>
Now check your milter log.
<p>

<li> Q. Why do I get this ImportError exception?
<pre>
File "mime.py", line 370, in ?
    from sgmllib import declstringlit, declname
    ImportError: cannot import name declstringlit
</pre>
<p>  A. <code>declstringlit</code> is not provided by sgmllib in all versions
of python.  For instance, python-2.2 does not have it.  Upgrade to
milter-0.4.5 or later to remove this dependency.
<p>

<li> Q. Why do I get <code>milter.error: cannot add recipient</code>?
<pre>
</pre>
<p>  A. You must tell libmilter how you might mutate the message with
<code>set_flags()</code> before calling <code>runmilter()</code>.  For
instance, <code>Milter.set_flags(Milter.ADDRCPT)</code>.  You must add together
all of <code>ADDHDRS, CHGBODY, ADDRCPT, DELRCPT, CHGHDRS</code> that apply.
<p> NOTE - recent versions default flags to enabling all features.  You
must now call <code>set_flags()</code> if you wish to disable features for
efficiency.
<p>

<li> Q. Why does sendmail sometimes print something like:
"...write(D) returned -1, expected 5: Broken pipe"
in the sendmail log?
<p>  A. Libmilter expects "rcpt to" shortly after getting "mail from".
"Shortly" is defined by the timeout parameter you passed to
<code>Milter.runmilter()
</code> or <code>milter.settimeout()</code>.  If the timeout is 10 seconds,
and looking up the first recipient in DNS takes more than
10 seconds, libmilter will give up and break the connection.  
<code>Milter.runmilter()</code> defaulted to 10 seconds in 0.3.4.  In 0.3.5
it will keep the libmilter default of 2 hours.
<p>

<li> Q. Why does milter block messages with big5 encoding?  What if I
want to receive them?
<p>  A. sample.py is a sample.  It is supposed to be easily modified
for your specific needs.  We will of course continue to move generic
code out of the sample as the project evolves.  Think of sample.py as
an active config file.
<p>
If you are running bms.py, then the block_chinese option in 
<code>/etc/mail/pymilter.cfg</code> controls this feature.
<p>

<li> Q. Why does sendmail coredump with milters on OpenBSD?
<p>  A. Sendmail has a problem with unix sockets on old versions of OpenBSD.
OpenBSD users report that this problem has been fixed, so upgrading
OpenBSD will fix this.  Otherwise, you can
use an internet domain socket instead.  For example, in
<code>sendmail.cf</code> use
<pre>
Xpythonfilter, S=inet:1234@localhost
</pre>
and change sample.py accordingly.
<p>

<li> Q. How can I change the bounce message for an invalid recipient?
I can only change the recipient in the eom callback, but the eom callback
is never called when the recipient is invalid!
<p>  A. Configure sendmail to use virtusertable, and send all unknown
addresses to /dev/null.  For example,
<h4>/etc/mail/virtusertable</h4>
<pre>
@mycorp.com	dev-null
dan@mycorp.com	dan
sally@mycorp.com	sally
</pre>
<h4>/etc/aliases</h4>
<pre>
dev-null:	/dev/null
</pre>
Now your milter will get to the eom callback, and can change the
envelope recipient at will.  Thanks to Dredd at 
<a href=http://www.milter.org/>milter.org</a> for this solution.
<p>

<li> Q. I am having trouble with the setreply method.  It always outputs
	"milter.error: cannot set reply".
<p>  A. Check the sendmail log for errors.  If sendmail is getting
milter timeouts, then your milter is taking too long and sendmail gave
up waiting.  You can adjust the timeouts in your sendmail config.  Here
is a milter declaration for sendmail.cf with all timeouts specified:
<pre>
Xpythonfilter, S=local:/var/log/milter/pythonsock, F=T, T=C:5m;S:20s;R:60s;E:5m
</pre>
<li> Q. There is a Python traceback in the log file!  What happened to
	my email?
<p>  A. By default, when the milter fails with an untrapped exception, a
TEMPFAIL result (451) is returned to the sender.  The sender will then retry
every hour or so for several days.  Hopefully, someone will notice the 
traceback, and workaround or fix the problem.  Beginning with milter-0.8.2,
you can call <code>milter.set_exception_policy(milter.CONTINUE)</code>
to cause an untrapped exception to continue processing with the
next callback or milter instead.  For
completeness, you can also set the exception policy to
<code>milter.REJECT</code>.

<li> Q. I read some notes such as "Check valid domains allowed by internal
	senders to detect PCs infected with spam trojans." but could not
	understand the idea. Could you clarify the content ?

<p>  A. The <code>internal_domains</code> configuration specifies which
MAIL FROM domains are used by internal connections.  If an internal
PC tries to use some other domain, it is assumed to be a "Zombie".
<p>
Here is a sample log line:
<pre>
2005Jun22 12:01:04 [12430] REJECT: zombie PC at  192.168.100.171  sending MAIL FROM  debby@fedex.com
</pre>
No, fedex.com does not use pymilter, and there is no one named debby at my
client.  But the idiot using the PC at 192.168.100.171 has downloaded and
installed some stupid weatherbar/hotbar/aquariumscreensaver that is actually a
spam bot.
<p>
The <code>internal_domains</code> option is simplistic, it assumes all
valid senders of the domains are internal.  SPF provides a much more general
check of IP and MAIL FROM for external email.  Pymilter should soon
have a local policy feature for more general checking of internal mail.
<li> Q. <code>mail_archive</code> isn't working.  Or I don't understand how
	it's suppose to work.  I have
	<code>mail_archive = /var/mail/mail_archive</code>
	in <code>pymilter.cfg</code> but nothing ever gets dumped into
	<code>/var/mail/mail_archive</code>.
<p>  A. The 'mail' user needs to have write access.  Permission failures
	should be logged as a traceback in milter.log if it doesn't.

<h3> <a name="spf">Using SPF </a></h3>

<li> Q. So how do I use the SPF support?  The sample.py milter doesn't seem
        to use it.
<p>  A. The bms.py milter supports spf.  The RedHat RPMs will set almost
everything up for you.  For other systems:
<ol type=i>
<li> Arrange to run bms.py in the background (as a service perhaps) and
     redirect output and errors to a logfile.  For instance, on AIX you'll want
     to use SRC (System Resource Controller).  
<li> Copy pymilter.cfg to the /etc/mail or the directory you run bms.py in,
     and edit it.  The comments should explain the options. 
<li> Start bms.py in the background as arranged.
<li> Add Xpythonfilter to sendmail.cf or add an INPUT_MAIL_FILTER to
     sendmail.mc.  Regen sendmail.cf if you use sendmail.mc and restart 
     sendmail.
<li> Arrange to rotate log files and remove old defang files in 
     <code>tempdir</code>.  The RedHat RPM uses <code>logrotate</code> for
     logfiles and a simple cron script using <code>find</code> to clean
     <code>tempdir</code>.
</ol>
	In CVS, there is <code>spfmilter.py</code>.  Run that as a service,
	and it does just SPF.  It uses the sendmail <code>access</code>
	file to configure SPF responses just like <code>bms.py</code>, but
	supports only REJECT and OK.
<li> Q. The SPF DSN is sent at least once for domains that don't publish a SPF.
	How do I stop this behavior?
<p>  A. The SPF response is controlled by <code>/etc/mail/access</code>
	(actually the file you specify with <code>access_file</code> in
	the <code>[spf]</code> section of <code>pymilter.cfg</code>).  
	Responses are OK, CBV, and REJECT.  CBV sends the DSN.
<p>
You can change the defaults.  For instance, I have:
<pre>
SPF-None:	REJECT
SPF-Neutral:	CBV
SPF-Softfail:	CBV
SPF-Permerror:	CBV
</pre>
I have best_guess = 1, so SPF none is converted to PASS/NEUTRAL for policy
lookup, and 3 strikes (no PTR, no HELO, no SPF) becomes "SPF NONE" for local
policy purposes (the Received-SPF header always shows the official SPF
result.)
<p>
You can change the default for specific domains:
<pre>
# these guys aren't going to pay attention to CBVs anyway...
SPF-None:cia.gov	REJECT
SPF-None:fbi.gov	REJECT
SPF-Neutral:aol.com	REJECT
SPF-Softfail:ebay.com	REJECT
</pre>

<h3> <a name="srs">Using SRS </a></h3>

<li> Q. The SRS part doesn't seem to work as whenever I try to start
	<code>/etc/init.d/pysrs</code>, I get this in
	<code>/var/log/milter/pysrs.log</code>:
<pre>
ConfigParser.NoOptionError: No option 'fwdomain' in section: 'srs'
</pre>
<p>  A. You need to specify the forward domain - i.e. the domain you want
	SRS to rewrite stuff too.
<p>
For instance, I have:
<pre>
# sample SRS configuration
[srs]
secret = don't you wish
maxage = 8
hashlength = 5
;database=/var/log/milter/srs.db
fwdomain = bmsi.com
sign=bmsi.com,mail.bmsi.com,gathman.org
srs=bmsaix.bmsi.com,bmsred.bmsi.com,stl.gathman.org,bampa.gathman.org
</pre>
The <code>sign</code> is for local domains which are signed.
The <code>srs</code> list is for other domains which you are relaying,
and which need to have SRS checked/undone for bounces.

</ol>